FAQ
1. Where is my order?
📩 Response:
Your order will be assigned a tracking number, which you can use to track your package on our Track Your Order page.
2. How long does shipping take?
🚚 Response:
Shipping times vary based on your location and the shipping method selected at checkout. Once your order is shipped, you will receive a tracking number to monitor its progress.
3. Do you offer shipping ?
🎁 Response:
Yes, we offer shipping. You can choose a convenient shipping method at checkout. Available options, delivery times, and costs depend on your region. For more details, please visit our "Shipping" page or contact our support team.
4. Can I return or exchange an item?
🔄 Response:
Yes, we accept returns and exchanges within the allowed period. Items must be in their original condition. Please reach out to our support team to start the process.
5. What payment methods do you accept?
💳 Response:
We accept a variety of payment methods, including major credit and debit cards, PayPal, and other secure payment options available at checkout.
6. How do I choose the right size?
📏 Response:
You can refer to our size guide available on each product page. If you need further assistance, feel free to contact us.
7. What if I receive a damaged or incorrect item?
🛠 Response:
We’re sorry for the inconvenience! Please contact our support team with a photo of the item, and we’ll help resolve the issue as quickly as possible.
8. Do you offer discounts or promotions?
🎉 Response:
Yes! We regularly offer special deals and promotions. Subscribe to our newsletter and follow us on social media to stay updated.
9. Do you ship internationally?
🌍 Response:
Yes, we offer international shipping. Shipping costs and delivery times depend on the destination and will be calculated at checkout.
10. How can I contact customer support?
☎ Response:
Our support team is available via email, live chat, or social media. Feel free to reach out with any questions or concerns.